1. Introduction

This Privacy Policy outlines how Fossa Media Ventures dba SFR Analytics ("we," "us," "our") collects, uses, and protects the personal information of its users ("you") when you use app.sfranalytics.com, including any subdomains thereof, or interact with us directly through customer support channels, social media, or other means of communication. Our commitment is to respect your privacy and ensure that your personal information is handled in accordance with applicable laws and best practices.

2. Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as detailed below:

• Personal Information You Provide: This includes information you provide when you create an account, purchase our products or services, sign up for our newsletter, submit inquiries, or participate in promotions. Examples include your name, email address, mailing address, phone number, and payment information.

• Information from Your Use of Our Services: When you visit our Sites or use our services, we automatically collect certain information, including but not limited to, your IP address, browser type, device information, operating system, referral URLs, on-site behavior, and usage information.

• Information from Third Parties: We may receive information about you from third parties, such as social media platforms, market research partners, and our service providers, that we use to make our own information better or more useful. This includes demographic information, device information, or location information.

3. How We Use Your Information

The information we collect is used in a variety of ways, including:

• To Provide and Improve Our Services: To manage your account, provide customer support, process transactions, and improve our website and services.

• Communication: To communicate with you about your account, our services, updates, and promotional offers.

• Security and Fraud Prevention: To detect, prevent, and respond to potential fraud, illegal activities, or violations of our terms of service.

• Analytics and Advertising: To analyze how you interact with our services and to provide personalized advertising.

4. Sharing Your Information

We may share your information with third parties under certain circumstances, including:

• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• Consent: With your consent or at your direction, such as when you choose to share information or publicly post content and reviews.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Sites and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

• The right to access and receive a copy of the personal information we hold about you.

• The right to request the correction of any inaccurate personal information held about you.

• The right to request the deletion of your personal data under certain conditions.

• The right to object to the processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data.

For requests to exercise your rights, please contact us at support@sfranalytics.com.

7. Contact Information

For any questions or concerns regarding your privacy, you may contact us at:

• Email: support@sfranalytics.com

• Mailing Address: 228 Hamilton Ave 3rd floor, Palo Alto, CA 94301

Please ensure to provide sufficient information that allows us to properly understand, evaluate, and respond to your request.

8. EEA or UK Individuals’ Rights

If you are from the European Economic Area or United Kingdom, you have the right, under certain circumstances, to:

• Access your Personal Information;

• Correct inaccurate Personal Information;

• Request erasure of your Personal Information without undue delay;

• Request the restricted processing of your Personal Information;

• Request portability of the Personal Information that you have given us;

• To object to the processing of your Personal Information.

If you are from the European Economic Area, you also have the right to lodge a complaint with a supervisory authority, under certain circumstances.

9. International Transfers of Data

Any data that you provide to us may be accessed, shared, or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract).

This may entail a transfer of your personal information across international borders. The data protections standards may differ and be lower than the standards enforced in your jurisdiction.

10. Children’s Privacy

The Sites are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us at support@sfranalytics.com. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Consent

By using our Sites, you consent to the collection and use of your personal information as described in this Privacy Policy.