Terms & Conditions
1. Agreement Overview
By accessing the software and subscription services provided by SFR Analytics Inc. ("SFR Analytics") you, the end-user ("Client"), agree to comply with these terms and conditions, as well as any additional terms agreed upon between SFR Analytics and the Client under any previously executed Purchase Agreement ("Agreement").
2. Service Acceptance
By using the software or subscribing to SFR Analytics, you become a Client of SFR Analytics. The services, including access to off-market deal listings and related features, are subject to your acceptance of these Terms of Use without modification. By using the services, you signify your unconditional acceptance of these Terms. SFR Analytics reserves the right to modify these Terms at any time by posting changes on its website.
3. Subscription and Billing
Monthly subscription fees will be processed as detailed during signup, including any applicable taxes and fees. Clients will be notified of any changes to subscription pricing in advance.
Subscriptions include access to upgrades, enhancements, or fee-based services as specified during signup. Certain features may be available only through additional paid tiers.
Subscriptions can be cancelled through account settings at any time. Upon cancellation, access will continue until the end of the current billing period, and no refunds will be provided for partial months.
In the event of a failed payment, SFR Analytics may attempt to process the payment using alternative methods, such as retrying the original payment method or using a backup payment method provided by the Client.
4. License Grant and Restrictions
4.1 General License
SFR Analytics grants the Client a non-exclusive, non-transferable license to access and use the provided data, information, and services during the subscription term.
4.2 License Restrictions
The Client agrees not to:
Share access with unauthorized third parties.
Engage in data mining or excessive usage.
Use services for unauthorized commercial purposes.
Reproduce or distribute services to third parties.
Use services for unauthorized marketing or valuation models.
Combine services with unauthorized products.
Extract data elements without permission.
Engage in unauthorized professional services.
4.3 Off-Market Deal Listings Restrictions
Clients additionally agree not to:
Post false or misleading property information.
Share confidential deal information with unauthorized parties.
Misrepresent property ownership or authority to sell.
Post duplicate or spam listings.
Manipulate pricing or market data.
Engage in discriminatory practices.
Violate applicable real estate laws.
5. Team Accounts
5.1 Authorized Users
Team Accounts are intended for designated Team Members who are granted access by the Primary Account holder. The Primary Account holder is responsible for managing permissions and ensuring all Team Members comply with these Terms.
Users must be directly associated with the Primary Account, either as employees or as consultants directly engaged in activities related to the use of SFR Analytics.
Each Team Member must accept the Terms.
Team Members are limited to employees or direct consultants.
Monetary exchange for access is prohibited.
5.2 Off-Market Deal Access
Team Members must:
Use separate login credentials.
Maintain confidentiality of deal information.
Follow listing visibility restrictions.
Adhere to communication protocols.
Report suspicious activities.
6. Acceptable Use Policy
6.1 General Usage
Use the services only for lawful purposes, complying with all applicable laws and regulations. Any illegal activity will result in immediate termination of access.
Refrain from nuisance activities, such as spamming, phishing, or any behavior that negatively impacts the performance or usability of the service for others.
The services are intended for personal or internal business use only, and may not be resold or used for unauthorized commercial gain without explicit written permission from SFR Analytics.
Respect for Rights. Users must respect intellectual property and proprietary rights of SFR Analytics and any third parties.
No Unauthorized Distribution. Do not share, distribute, or publish any content provided by SFR Analytics without proper authorization.
Personal Use Limitations. The services are intended for personal use or internal business purposes only. Clients must not misuse the data for unauthorized external commercial purposes.
No Service Abuse. Users must avoid overloading or disrupting the normal functioning of the platform, such as by sending automated queries or attempting to hack system protocols.
Access Restrictions. Access to the service is limited to authorized users only. Any attempt to bypass security measures or gain unauthorized access will result in termination.
Automated Access Limitations. Use of automated systems, scripts, or bots to access or interact with the services is strictly prohibited, unless expressly allowed by SFR Analytics.
6.2 Off-Market Deal Requirements
Accurate Property Information. Property listings must contain truthful and current details about the property, including location, size, and any relevant attributes.
Verified Ownership/Authority. Clients must verify they have the proper ownership or authority to list the property before posting.
Confidentiality Compliance. All parties must adhere to confidentiality requirements, including safeguarding sensitive deal information from unauthorized disclosure.
Professional Communication. All communication must be conducted in a professional manner, avoiding abusive or misleading language.
Fair Housing Compliance. Clients must comply with all applicable fair housing laws to prevent discrimination in listings and transactions.
Proper Documentation. Appropriate documentation, such as proof of ownership, must be submitted for each property listed.
Timely Updates. Property listings must be updated regularly to reflect changes in availability, price, or any other pertinent details.
Ethical Practices. Clients must engage in ethical practices, ensuring transparency and fairness throughout the listing and transaction process.
7. Privacy and Security
Integration with the Privacy Policy. Clients are expected to review and understand the Privacy Policy, which outlines how personal information is collected, used, and shared.
Protection of deal information. Deal information will be safeguarded in accordance with best practices to ensure data privacy and integrity.
All Clients must maintain confidentiality of sensitive information, including but not limited to, deal listings, proprietary data, and other materials labeled as confidential. Unauthorized disclosure may result in termination of service and potential legal action.
8. Subscription Terms and Termination
8.1 Duration and Renewal
Fees apply through the current billing cycle, and refunds are not provided for partial usage. Clients are encouraged to review their billing details regularly to stay informed of any upcoming charges.
8.2 Termination Process
Clients may cancel their subscription through their account settings. Upon cancellation, all access to premium features will be revoked after the end of the current billing cycle.
9. Proprietary Rights
Service protection. SFR Analytics maintains all necessary measures to protect the software and services from unauthorized access, alterations, or disruptions.
Content ownership. All content provided by SFR Analytics, including data, software, and materials, remains the intellectual property of SFR Analytics. Clients are granted limited rights for usage as defined under these Terms.
Usage limitations. Clients are prohibited from copying, modifying, reverse-engineering, or otherwise tampering with any part of the service without explicit written consent from SFR Analytics.
Consequences for violations. Any violation of proprietary rights will result in immediate termination of access and may lead to legal action, including claims for damages.
10. Off-Market Deal Listings
10.1 Listing Requirements
Accurate property details. Listings must include full and accurate descriptions, including location, size, features, and any notable conditions of the property.
Ownership verification. Clients must provide valid proof of ownership or the legal right to list the property, including any necessary permits or authorizations.
Authority documentation. Listing parties must submit documents that prove they have the authority to market the property, such as a power of attorney or listing agreement.
All property photos must be authentic, recent, and accurately represent the current state of the property. Use of stock images or misleading visuals is strictly prohibited, and photos should be updated if significant changes occur.
Document validity. All supporting documents, including permits, deeds, and proof of ownership, must be valid and up to date at the time of listing submission.
11. Disclaimers and Limitations
11.1 General Disclaimer
SFR Analytics provides information "AS IS" without warranty. Users must independently verify accuracy.
11.2 Off-Market Deal Disclaimer
SFR Analytics does not verify all property information submitted by Clients. It is the responsibility of Clients to ensure the accuracy and completeness of all information provided.
No representations are made about deals.
No guarantee of transaction completion.
Not a party to negotiations.
No legal advice provided.
11.3 Limitation of Liability
SFR Analytics and its providers are not liable for:
Direct or indirect damages.
Lost opportunities.
Transaction failures.
Information inaccuracies.
Third-party actions.
12. Indemnification
The Client agrees to defend and indemnify SFR Analytics against claims resulting from:
Service usage.
Deal listings.
Transaction activities.
Information sharing.
Platform communications.
13. Legal Framework
13.1 Choice of Law
Governed by California law.
State and federal court jurisdiction.
Client consent to jurisdiction.
13.2 Dispute Resolution
Mediation requirement.
Arbitration provisions.
Court proceedings.
Fee allocation.
14. Miscellaneous Terms
Waiver limitations. Failure by SFR Analytics to enforce any part of these Terms does not constitute a waiver of its rights to enforce other provisions at a later date.
Rights reservation. SFR Analytics reserves all rights not expressly granted under these Terms. Clients may not assume any rights or permissions beyond what is explicitly provided.
Severability. If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
Term validity. These Terms will remain in effect as long as the Client uses the service, with provisions relating to confidentiality, proprietary rights, and liability continuing after termination.
15. Consent and Agreement
By using the service, you agree to:
All terms and conditions.
Platform rules and guidelines.
Deal listing requirements.
Communication protocols.
Usage restrictions.